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AI, Identity, & the CMO Code
Explore transformative strategies for CMOs, the evolving role of CMOs in the digital era, and successful B2B tactics inspired by B2C giants.
In today’s Marketing Pulse, gain insight into how:
AI transforms marketing, offering new strategies for CMOs to drive growth and engagement in "The 10 Commandments For CMOs In The Age Of AI".
The CMO role is being reshaped across industries, prompting a rethink of its strategic importance and alignment with business goals in "The Great Identity Crisis: How The CMO Role Lost Its Mojo".
B2B marketing techniques are increasingly drawing from B2C successes, using emotional and digital-first approaches to connect with customers.
These articles are penned by members of Forbes Communications Council, key marketing and communications leaders shaping the future of these fields.
Let’s dive in!
The 10 Commandments For CMOs In The Age Of AI
In today's rapid scroll culture, AI is reshaping marketing into a robust mechanism for growth and interaction, necessitating a fresh marketing playbook infused with new tools and instincts.
Here’s a glimpse of the pivotal strategies for CMOs to thrive:
👨💻 Opt for AI Simulations Over A/B Testing: AI-driven simulations are supplanting traditional A/B testing, enabling prediction over mere measurement for smarter, cost-effective campaign launches.
🎙 Craft a Distinct AI-Compatible Brand Voice: Turn your brand voice into source code for AI, training models on your most effective communication styles to maintain brand identity through automation.
🧠 Master Prompt Engineering: Effective prompt engineering can dramatically enhance strategic communication with AI, providing it with layered, strategic inputs.
🖥 Develop Marketing Operating Systems: Adopt an ecosystem approach in team structures, merging brand, growth, ops, and data roles for enhanced agility and AI integration.
🔄 Utilize AI for Proactive Demand Forecasting: Employ AI-driven forecasting tools to adjust marketing strategies preemptively, optimizing resources and relevance.

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The Great Identity Crisis: How The CMO Role Lost Its Mojo
The CMO role is undergoing a significant identity crisis, prompting a reevaluation of its relevance and structure in modern business environments.
Here's a closer look at the challenges CMOs face and potential solutions for reclaiming their strategic importance:
🤔 Disconnection Between CEOs & CMOs: Research highlights a disconnect where CEOs and CMOs often do not agree on the primary function of marketing, leading to misaligned expectations and strategies.
🚀 Shift From Tactical to Strategic Marketing: Strategic elements of marketing are becoming fragmented, often redistributed to other C-suite roles, diluting the traditional influence of the CMO.
🔍 Evolution of Marketing Metrics & Strategies: Traditional metrics like last-touch attribution are becoming obsolete, complicated further by new buying behaviors and the crucial need for account-based strategies.
📚 Reaffirming Marketing's Strategic Value: To recover the CMO's stature, there must be a focus on reeducating business circles about marketing's role as a core strategic function, not just a sales or operational support.
What B2B Marketers Can Learn From B2C Giants
B2B marketing is evolving, taking significant cues from successful B2C strategies that emphasize human-to-human connections, emotional content, and robust digital engagement.
Here's how B2B marketers are leveraging these lessons to resonate with modern decision-makers:
👥 Adopting B2C Engagement: B2B marketers are enhancing their strategies with D2C-like approaches, engaging storytelling via social media, which is proving crucial for relationship building.
📹 Short-Form Video: TikTok and YouTube Shorts are not just for B2C; B2B brands like HubSpot are using them to craft engaging, memorable content that stands out in the competitive digital landscape.
🌟 HubSpot's TikTok Success: HubSpot has pioneered the use of TikTok in B2B marketing, utilizing humorous, relatable videos that transcend traditional business communication, showing that fun and professional can coexist effectively.
🔍 Emerging B2B Trends: Current trends include user-generated content, AI-enhanced editing, interactive video formats, and strategic influencer partnerships, all tailored to forge deeper connections and drive engagement.
📊 Embrace Emotional Storytelling: Highlighting transformation rather than just products or services, and creating platform-native content that resonates with the specific audience behaviors.
Wrapping Up
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This exclusive, vetted community brings together the brightest minds in marketing and communications — founders, CEOs, CCOs, CMOs, and other senior leaders of marketing and communications teams.
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